We Montrealers have a love-hate relationship with our service industry. On the one hand, we bitch and moan about surly store clerks and wait staff. On the other hand, we have the unfortunate habit of viewing it as a point of pride. We’re not like those Americans who greet the public with overenthusiastic fakery, we boast. We’re better than that. Our service sector may be grumpy and indifferent, but câlisse!, at least it’s honest.